Viktoriia Volynko
First step · Online therapy

What happens in a first session with a psychologist

In short: it all starts with one WhatsApp message and a free intro call of up to 10 minutes. The first session is 50 minutes by video call: we get to know each other, you share what brought you at your own pace, and we agree how we'll work. No commitment.

Step 1. You send me a message

One WhatsApp message is enough. A few words are fine — share as much or as little as you want. I read and reply to messages myself.

Step 2. A short free intro

An audio call of up to 10 minutes, or a chat — whichever suits you. We briefly talk about what brought you, what you hope for, and whether I can help. If you decide to continue, we agree a time for the first session.

Step 3. The first session

We meet by video call for 50 minutes. You talk about what brought you at a pace that feels comfortable — there's nothing to prepare, and you don't have to tell everything at once. You always decide what to talk about and how much.

During the intro or the first session we discuss expectations, the format and how we'll work: how often we meet, how sessions are rescheduled, how payment works. All of this is also set out in our client-therapist agreement. I don't diagnose or hand out ready-made advice.

What you'll need

Confidentiality

Everything said in session stays between us. It's the foundation of the therapeutic agreement and my professional ethics. I work under regular supervision.

Format and fees

Individual online sessions · 50 minutes · ≈ €34 / 1500 UAH · in Ukrainian or English. I work online with Ukrainians in Ukraine and anywhere in Europe — including Germany, Poland and Czechia. I also offer couples therapy — 90 minutes, ≈ €57 / 2500 UAH.

I don't provide emergency help. If you are in danger right now or thinking about harming yourself, contact emergency services where you are. In Ukraine and EU countries, the emergency number is 112.

Frequently asked questions

I don't know where to start or what to say. That's normal. We can start right there and work it out together.

What if it gets hard or I cry? That's normal too. In session you can be as you are, without judgement.

Do I have to continue after the first session? No. You decide whether to keep working together.

Can we have sessions in English? Yes, I work in Ukrainian and English.

See also: What is Gestalt therapy · How to choose an online psychologist · How much it costs and is it worth it.

Ready to take the first step?

Message me on WhatsApp — we'll start with a free intro call of up to 10 minutes. No commitment.

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Viktoriia Volynko
Viktoriia Volynko
Psychologist, MA in Psychology. Trauma therapy specialization (KIGIP). Gestalt therapist in training. About me →